Steirereck to Pogusch from Wolfgangsee Abersee

Events
The scheduling is done after purchasing a voucher/ticket. Flights from individual persons are held on weekends. Own Group flights (Exclusive - whole helicopter) are bookable at any time. Our pilots are pleased to advise you.

Shipping
Email for free / letter Europe by mail € 3, parcel (additional etc.) DE: € 3.00, A: € 3.00, CH: CHF 5.00

Payment
You have the option with credit card, Paypal, prepayment or invoice to order. 

Value of the voucher valid for 3 years
The validity of the value of the voucher is 3 years, which corresponds to the statutory limitation period. After the expiration of the 12-month Einlösefrist (on ticket indicated), the value of your ticket is valid for another 2 years. However, there is no longer entitled to redeem for the selected offer on your ticket. After 3 years, the value of the voucher expires. Vouchers can always be counted on other offers and be transferred to another person  (subject to processing fee).

fast delivery
Orders until 4 pm will be delivered on the same day by email or mail (payment receipt reserved).

Money back guarantee
If your flight can not get made as scheduled, we will send the amount minus processing fee back.

Coupons / flight tickets
The value of the voucher or ticket can always be counted for another flight or location.

Is your question not listed? Call us free on 0800 0700 130, because personal advice is important!

Routes / Flight Times
The specified flight time and itineraries are indicative, these may vary according to weather, type of helicopter, wishes of passengers, control zones, no-fly zones etc. If you have any special requests, please discuss this with us in front of the flight or also directly with the pilot on the spot. 

What are the requirements for taking part in the flight?

In the following case the flight is only possible upon request:

- People over 2 meters tall 

- People weighing over 95 kg 

- Pregnant women 

- People with a pacemaker etc. 

- If there are physical or psychological limitations

Group flight/shared flight:
Each helicopter is filled with 3-5 passengers depending on the location and helicopter type. Group flights operate only at the weekend (Saturday & Sunday). Schedule and route are fixed or on request. If there is a low demand for your selected flight, we may need to reschedule it. Flight routes for group flights after agreement of all participants and the pilot. Except theme flights, e.g. Skyline, castles u.Locks etc.

Private flight:
You book your flight on private basis with no other passengers. You can choose your own date (365 days), short notice bookings are possible, depending on availability, only possible when helicopter is based there. Please ask in advance. You can choose your own route.

Appointment
The dates will be directly with us or with the pilots on the spot agreed. Dates Group Flights: Usually bookable only on weekends. Events Exclusive Flights: Flight route and scheduling to choice on request. In bad weather, the flight is postponed, the voucher / ticket does not expire. Generally postponements must be expected.

Equipment and clothing
- Weather and season adapted comfortable clothing
- Do not forget your camera
- Ev. sunglasses
- Passport or identity card at international airports

Rules of behaviour
Please observe the following rules of conduct in your helicopter flight.

Aviation Safety
Safety comes first. We gladly answer to individual questions from passengers. Also on the subject of fear of flying, we are available for helping.

Insurance
All flights are commercial flights and are subject to the guidelines of aviation safety authorities. The dedication and commitment of helicopters have a passenger insurance for several million euros.

Noise and Environmental
We are aware of the problem of helicopter flights with the emission and noise levels and therefore do everything possible in order to counteract this. With us you can also make a additional contribution. To compensate for the same amount of emissions caused by your flight, in a sustainable climate protection project. (Can be selected during the booking process).

Refund
In the case of a booked and confirmed flight, the following cancellation periods apply:
30%: Up to 14 days before departure
50%: Up to 10 days before departure
100%: Within 5 days before departure, in case of no show (No Show)
From the invoice amount. (Appointment booking = contact data transmission)
If the flight is canceled from us and you can't make the flight on another day, we will refund the amount minus a processing fee of CHF 20.-.

Glacier Landing (Switzerland, Austria)
The glacier landing is made on a mountain airfield. Short term it can be, that due to security-related issues (wind, temperature, weight, etc.), can not be carried out. The pilot is solely responsible. Alternatively it shall checked a landing at a restaurant.

Note the max. weight of the passengers on the respective helicopters:

Jet Ranger max. weight of the passengers 220 kg
Ecureuil max. weight of the passengers 375 kg
Bell 407 max. weight of the passengers 450 kg

It is possible to use other types of helicopters.